Know more about managing access levels for your team and many more.
Application settings description.
PRICING AND BILLING
Clear view of payment methods and billing logic.
These articles will help you to set and manage your agent profile
How do I change my photo?
Stop being anonymous and increase your credibility.
How to add notes and notify other agents about it?
Simple trick to streamline your communication.
Anonymous user data retention settings
In this article, we will show you how to manage the number of days that an anonymous user's data is being kept.
How do chat notifications for agents work?
Each agent can be notified about new chat messages coming in three different ways.