Learn how to use our new feature - Chatbot.
Module guide: Event Trigger
Begin the action path when your user performs and event
Module guide: Show Form Action
Show a form to collect the information you need
Module guide: Tag Added Trigger
Learn to enable the automation triggered by tags.
Module guide: Update an attribute Action
Update user profile automatically
Module guide: API call
Send API call to your application
Module guide: Incoming Message Trigger
Start the action when somebody sends you a chat message.
Module guide: Change score Action
Score your users automatically
How do automations work?
Building communication flows with Automations takes place in a visual drag&drop builder.
Module guide: Add tags Action
Tag your users automatically
Module guide: Create Activity Action
This module lets you schedule an activity for a sales representative or a support agent every time the user behaves in a specific way.
Module guide: Email Action Condition
Send personalized messages if a user clicks or opens an email
Module guide: Segment Condition
This module simply makes it faster to filter your users in actions.
Remarketing and tracking tags with User.com
In this article you will learn how to manage different remarketing and systems right from User.com.
Module guide: IMAP email Condition
Learn how to automate actions based on the users' replies
Module guide: Finish Path Action
Check the statistics for each action flow
Module guide: Split A/B Condition
Run A/B tests to check the effectiveness of campaigns
Module guide: Form Submitted Trigger
Learn how to spark your automated messages when someone fills out a form.
Most common form mistakes
Learn more about most common mistakes for not to have them in your work
Module guide: Add to a list Action
Automate adding users to a list
Module guide: User Responded Condition
Check if the user sent you a message in a given period of time.
Module guide: Received Email Condition
Check who has not received a particular email campaign yet.
Module guide: On date&time Trigger
Choose appropriate time for your action path to run.
Module guide: Change deal state Action
Learn how to automatically move the customer forward through the sales funnel
Module guide: Form Submitted Condition
Check, who submitted your form
Module guide: Add a note Action
Add a predefined note with user attributes to a given user
Module guide: Added to list Trigger
Added to list module can greatly simplify your drip email processes. Learn more about it in this article.
Module guide: Create a deal Action
This is a very simple module that is a true dream of every Sales Representative.
Module guide: SMS campaign Action
Send SMS to your clients
Module guide: Remove Tags Action
Automate removing tags from user profiles to make segmentation more precise
How different messages impact your conversion?
Learn how to keep track of the impact each of your messages has on the conversion.
Module guide: Remove From List Action
Automate removing users from a list
Action module: Send data
Learn how to send custom data to user's widget
Module guide: Send a webpush campaign Action
Send web push notifications with automation.
Module guide: Send an email campaign Action
Learn how to send an email using this automation module.
Module guide: API call Action - test your API call
Get to know how to test whether your API call module works
Module guide: Phone call Trigger
Trigger your action with a phone call.
General automation configuration
After setting your automation, it's time to save it and add the main automation settings.
Module guide: Send a chat message Action
Learn how to send automatic chat messages.
Module guide: Change custom attribute Action
Add or substract a number from numeric attribute value.
Module guide: Page visit Trigger
Trigger your automation when users visit given page.
Module guide: Delay Action
Set time intervals in your automation paths.
Module guide: Agent responded Condition
Determine whether users get responded or not.
Module guide: Phone Campaign Action
Add users to a calling campaign.
How to measure form submits?
See how you can track how many people submitted specific form.
Module guide: Compare custom attributes Condition
Filter users by checking which of two attributes has larger value
Module guide: Deal Trigger
Start your automation when a Deal changes it's status
Module guide: Push notification Action
Send push notifications automatically straight to customers' phones.
Module guide: Activity Trigger
Trigger your action with an activity
Module guide: Mobile Notification Action
Send mobile notifications automatically.
Module guide: Deal Stage Change Trigger
Trigger your action when a deal is moved to another stage.
Module guide: Phone campaign status Condition
Check the status of phone campaign for given user.
Module guide: Note added Trigger
Trigger your action when a note is added to user profile.
Module guide: Tag removed Trigger
Learn how to use this trigger in automations.
Module guide: Filter Condition
Filter the users that suit the best your automation.
Module guide: Send code Action
Learn how to send some additional script to user’s browser.
Module guide: HTML block Action
Activate certain HTML block for specific users.
Module guide: Client's Attribute Change Trigger
Start the automation after one of your clients attribute has changed.
Module guide: Agent Email Action
Send email to a given agent when specific conditions are met.
Module guide: Time Condition
This module allows you to limit the time when your automation should be executed.
Module guide: Data collector Action
Collect data from arbitrary elements of your website
Module guide: Product Event Trigger
Launch the action once the user triggers a given product event.
Module guide: Update company attribute Action
Update company profile automatically
Module guide: Create event Action
Learn how to create event occurrence with given attributes
Module guide: Visited Page Condition
This module checks if the user has visited a particular page within a given amount of time.
Module guide: Aggregator Action
Learn how to collect data for aggregators.
How does the Randomize in Delay module work?
Learn how the randomize Delay work and why it has been implemented.
Editing on going automations
Learn how the automation path works
Module guide: Assign Agent Action
Learn how to automatically assign Agent to a specific scenerio in your automation