Learn how to use our new feature - Chatbot.
What is an event?
Events are some of the most important data points to ever end up in your database. Let's learn what you can do with them.
Module guide: Event Trigger
Begin the action path when your user performs and event
Module guide: Show Form Action
Show a form to collect the information you need
Module guide: Tag Added Trigger
Learn to enable the automation triggered by tags.
Module guide: Update an attribute
Update user profile automatically
Module guide: API call
Send API call to your application
Module guide: Change score Action
Score your users automatically
Module guide: Incoming Chat Message Trigger
Start the action when somebody sends you a chat message.
Module guide: Create Activity Action
This module lets you schedule an activity for a sales representative or a support agent every time the user behaves in a specific way.
Module guide: Agent responded Condition
Send a message to the user if none of your agents is available
Module guide: Segment Condition
This module simply makes it faster to filter your users in actions.
How do actions work?
Building communication flows with Actions takes place in a visual drag&drop builder.
Module guide: Email Action Condition
Send personalized messages if a user clicks or opens an email
Module guide: Add tag Action
Tag your users automatically
Action module: Finish Path
Check the statistics for each action flow
Action module: IMAP email
Learn how to automate actions based on the users' replies
Action module: Add to a list
Automate adding users to a list
Module guide: Form Submitted
Learn how to spark your automated messages when someone fills out a form.
Most common form mistakes
Learn more about most common mistakes for not to have them in your work
Action module: Received Email Condition
Check who has not received a particular email campaign yet.
Module guide: User Responded
Check if the user sent you a message in a given period of time.
Module guide: Split A/B
Run A/B tests to check the effectiveness of campaigns
Module guide: On date&time Trigger
Choose appropriate time for your action path to run.
Module guide: Send Email to Agent
Send email to your agent
Remarketing and tracking tags with User.com
In this article you will learn how to manage different remarketing and systems right from User.com.
Module guide: Added to list Trigger
Added to list module can greatly simplify your drip email processes. Learn more about it in this article.
Action module: Change deal state
Learn how to automatically move the customer forward through the sales funnel
Module guide: Form Submitted Condition
Check, who submitted your form
Module guide: Tag Removed Trigger
Start the win-back campaign when the user has lost a certain tag.
Module guide: Create a deal Action
This is a very simple module that is a true dream of every Sales Representative.
Action module: Add Note
Add a predefined note with user attributes to a given user
Module guide: Removed from a list
Easily schedule an entire queue of actions once the user is signed out of a list.
Module guide: Remove Tag
Automate removing tags from user profiles to make segmentation more precise
How different messages impact your conversion?
Learn how to keep track of the impact each of your messages has on the conversion.
Module guide: Remove From List
Automate removing users from a list
Action module: Send data
Learn how to send custom data to user's widget
Action module: Send a webpush campaign
Send web push notifications with automation.
Module guide: Send an email campaign Action
Learn how to send an email using this automation module.
Module guide: API call Action - test your API call
Get to know how to test whether your API call module works
Action module: Phone call
Trigger your action with a phone call.
Module guide: Change custom attribute Action
Add or substract a number from numeric attribute value.
Module guide: Page visit Trigger
Trigger your automation when users visit given page.
General automation configuration
After setting your automation, it's time to save it and add the main automation settings.
Action module: Send a chat message
Learn how to send automatic chat messages.
Module guide: Activity Trigger
Trigger your action with an activity
How to measure form submits?
See how you can track how many people submitted specific form.
Module guide: Compare custom attributes Condition
Filter users by checking which of two attributes has larger value
Module guide: Phone Campaign Action
Add users to a calling campaign.
Module guide: Agent responded Condition
Determine whether users get responded or not.
Module guide: Deal Trigger
Start your automation when a Deal changes it's status
Module guide: Delay Action
Set time intervals in your automation paths.
Module guide: Push notification Action
Send push notifications automatically straight to customers' phones.
Module guide: Phone campaign status Condition
Check the status of phone campaign for given user.
Module guide: Deal Stage Change Trigger
Trigger your action when a deal is moved to another stage.
Module guide: Mobile Notification Action
Send mobile notifications automatically.
Action module: Tag removed
Learn how to use this trigger in automations.
Module guide: Note added Trigger
Trigger your action when a note is added to user profile.
Module Guide: Send code Action
Learn how to send some additional script to user’s browser.
Module Guide: Clients Attribute Change Trigger
Start the automation after one of your clients attribute has changed.
Module Guide: Filter Condition
Filter the users that suit the best your automation.
Module Guide: Product Event Trigger
Launch the action once the user triggers a given product event.
Module Guide: Time Condition
This module allows you to limit the time when your automation should be executed.
Module Guide: Agent Email Action
Send email to a given agent when specific conditions are met.
Module Guide: HTML block Action
Activate certain HTML block for specific users.
Module Guide: SMS campaign Action
Send SMS to your clients.
Module Guide: Data collector Action
Collect data from arbitrary elements of your website
Module Guide: Create event Action
Learn how to create event occurrence with given attributes
Module Guide: Update company attribute Action
Update company profile automatically
Module Guide: Visited Page Condition
This module checks if the user has visited a particular page within a given amount of time.
Module Guide: Aggregator Action
Learn how to collect data for aggregators.
Editing on going automations
Learn how the automation path works