Search through more than a hundred articles on every aspect of UserEngage.

AUTOMATIONS

BOTS

Learn how to use our new feature - Chatbot.

Maciej Rządkowski

2 articles in this category

Written by Maciej Rządkowski

What is an event?

Events are some of the most important data points to ever end up in your database. Let's learn what you can do with them.

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Event Trigger

Begin the action path when your user performs and event

Aneta Koreba

Written by Aneta Koreba

Module guide: Show Form Action

Show a form to collect the information you need

Aneta Koreba

Written by Aneta Koreba

Module guide: Tag Added Trigger

Learn to enable the automation triggered by tags.

Aneta Koreba

Written by Aneta Koreba

Module guide: Update an attribute

Update user profile automatically

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: API call

Send API call to your application

Greg Warzecha

Written by Greg Warzecha

Module guide: Change score Action

Score your users automatically

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Incoming Chat Message Trigger

Start the action when somebody sends you a chat message.

Aneta Koreba

Written by Aneta Koreba

Module guide: Create Activity Action

This module lets you schedule an activity for a sales representative or a support agent every time the user behaves in a specific way.

Aneta Koreba

Written by Aneta Koreba

Module guide: Agent responded Condition

Send a message to the user if none of your agents is available

Aneta Koreba

Written by Aneta Koreba

Module guide: Segment Condition

This module simply makes it faster to filter your users in actions.

Aneta Koreba

Written by Aneta Koreba

How do actions work?

Building communication flows with Actions takes place in a visual drag&drop builder.

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Email Action Condition

Send personalized messages if a user clicks or opens an email

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Add tag Action

Tag your users automatically

Alina Shafikova

Written by Alina Shafikova

Action module: Finish Path

Check the statistics for each action flow

Alina Shafikova

Written by Alina Shafikova

Action module: IMAP email

Learn how to automate actions based on the users' replies

Lech Gorlewicz

Written by Lech Gorlewicz

Action module: Add to a list

Automate adding users to a list

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Form Submitted

Learn how to spark your automated messages when someone fills out a form.

Lech Gorlewicz

Written by Lech Gorlewicz

Most common form mistakes

Learn more about most common mistakes for not to have them in your work

Lech Gorlewicz

Written by Lech Gorlewicz

Action module: Received Email Condition

Check who has not received a particular email campaign yet.

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: User Responded

Check if the user sent you a message in a given period of time.

Alina Shafikova

Written by Alina Shafikova

Module guide: Split A/B

Run A/B tests to check the effectiveness of campaigns

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: On date&time Trigger

Choose appropriate time for your action path to run.

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Send Email to Agent

Send email to your agent

Lech Gorlewicz

Written by Lech Gorlewicz

Remarketing and tracking tags with User.com

In this article you will learn how to manage different remarketing and systems right from User.com.

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Added to list Trigger

Added to list module can greatly simplify your drip email processes. Learn more about it in this article.

Aneta Koreba

Written by Aneta Koreba

Action module: Change deal state

Learn how to automatically move the customer forward through the sales funnel

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Form Submitted Condition

Check, who submitted your form

Aneta Koreba

Written by Aneta Koreba

Module guide: Tag Removed Trigger

Start the win-back campaign when the user has lost a certain tag.

Aneta Koreba

Written by Aneta Koreba

Module guide: Create a deal Action

This is a very simple module that is a true dream of every Sales Representative.

Aneta Koreba

Written by Aneta Koreba

Action module: Add Note

Add a predefined note with user attributes to a given user

Lech Gorlewicz

Written by Lech Gorlewicz

Module guide: Removed from a list

Easily schedule an entire queue of actions once the user is signed out of a list.

Alina Shafikova

Written by Alina Shafikova

Module guide: Remove Tag

Automate removing tags from user profiles to make segmentation more precise

Lech Gorlewicz

Written by Lech Gorlewicz

How different messages impact your conversion?

Learn how to keep track of the impact each of your messages has on the conversion.

Alina Shafikova

Written by Alina Shafikova

Module guide: Remove From List

Automate removing users from a list

Lech Gorlewicz

Written by Lech Gorlewicz

Action module: Send data

Learn how to send custom data to user's widget

Andrzej Pacholik

Written by Andrzej Pacholik

Action module: Send a webpush campaign

Send web push notifications with automation.

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Send an email campaign Action

Learn how to send an email using this automation module.

Aneta Koreba

Written by Aneta Koreba

Module guide: API call Action - test your API call

Get to know how to test whether your API call module works

Aneta Koreba

Written by Aneta Koreba

Action module: Phone call

Trigger your action with a phone call.

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Change custom attribute Action

Add or substract a number from numeric attribute value.

Aneta Koreba

Written by Aneta Koreba

Module guide: Page visit Trigger

Trigger your automation when users visit given page.

Aneta Koreba

Written by Aneta Koreba

General automation configuration

After setting your automation, it's time to save it and add the main automation settings.

Magda Piasecka

Written by Magda Piasecka

Action module: Send a chat message

Learn how to send automatic chat messages.

Aneta Koreba

Written by Aneta Koreba

Module guide: Activity Trigger

Trigger your action with an activity

Aneta Koreba

Written by Aneta Koreba

How to measure form submits?

See how you can track how many people submitted specific form.

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Compare custom attributes Condition

Filter users by checking which of two attributes has larger value

Aneta Koreba

Written by Aneta Koreba

Module guide: Phone Campaign Action

Add users to a calling campaign.

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Agent responded Condition

Determine whether users get responded or not.

Aneta Koreba

Written by Aneta Koreba

Module guide: Deal Trigger

Start your automation when a Deal changes it's status

Aneta Koreba

Written by Aneta Koreba

Module guide: Delay Action

Set time intervals in your automation paths.

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Push notification Action

Send push notifications automatically straight to customers' phones.

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Phone campaign status Condition

Check the status of phone campaign for given user.

Aneta Koreba

Written by Aneta Koreba

Module guide: Deal Stage Change Trigger

Trigger your action when a deal is moved to another stage.

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Mobile Notification Action

Send mobile notifications automatically.

Andrzej Pacholik

Written by Andrzej Pacholik

Action module: Tag removed

Learn how to use this trigger in automations.

Aneta Koreba

Written by Aneta Koreba

Module guide: Note added Trigger

Trigger your action when a note is added to user profile.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Send code Action

Learn how to send some additional script to user’s browser.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Clients Attribute Change Trigger

Start the automation after one of your clients attribute has changed.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Filter Condition

Filter the users that suit the best your automation.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Product Event Trigger

Launch the action once the user triggers a given product event.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Time Condition

This module allows you to limit the time when your automation should be executed.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Agent Email Action

Send email to a given agent when specific conditions are met.

Aneta Koreba

Written by Aneta Koreba

Module Guide: HTML block Action

Activate certain HTML block for specific users.

Aneta Koreba

Written by Aneta Koreba

Module Guide: SMS campaign Action

Send SMS to your clients.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Data collector Action

Collect data from arbitrary elements of your website

Aneta Koreba

Written by Aneta Koreba

Module Guide: Create event Action

Learn how to create event occurrence with given attributes

Aneta Koreba

Written by Aneta Koreba

Module Guide: Update company attribute Action

Update company profile automatically

Aneta Koreba

Written by Aneta Koreba

Module Guide: Visited Page Condition

This module checks if the user has visited a particular page within a given amount of time.

Aneta Koreba

Written by Aneta Koreba

Module Guide: Aggregator Action

Learn how to collect data for aggregators.

Aneta Koreba

Written by Aneta Koreba

Editing on going automations

Learn how the automation path works

Aneta Koreba

Written by Aneta Koreba